Privacy Policy

join.us.com is a website owned by Big Red Code LLC (the Company). This privacy policy will explain how the Company uses the personal and organizational data collected from you when you use the website. It also explains how the Company uses the data you requested of your members as they use the website.

What data do we collect?

Your personal identification information: Name, email address, phone number, and physical address. (Personal Data)
Your organization's information: Name, email address, phone number, physical address, and website url. (Organizational Data)
Your member's personal information: This information is set up and requested by you as you use the website to service your membership. You are responsible for the collection and desimination of this data (Member Data). The website affords you the ability to provide your own privacy policy for your members.
Non-personal data: This is information that doesn't identify you, your organization, or your members. This comes from using the website and includes data that has been aggregated and anonymized to remove personal identification.

Personal and Organizational Data is referred to as "data" throughout this policy.

How do we collect your data?

You directly provide the Company with the personal and organizational data we collect. We collect this data and process this data when you:

Register online and place an order to use the services provided by the website.
Voluntarily complete a customer survey or provide feedback via email.
Use or view our website via your browser's cookies.

Your members provide data that you request of them throught the website. This data is collected and processed by the website when:

A member registers online and places an order that you set up using the website.
A member uses or views our website via their browser's cookies.

The Company may also receive your data and Member Data indirectly from stripe.com (Stripe), our payment processor.

How will we use your data and your Member Data?

The Company collects your data and your Member Data to:

Process your order and manage your account.
Process your member's orders and manage their accounts.
Send you and your member's transactional emails so you and your members can manage your accounts.

The Company will share your member's data with Stripe to process your payments. This data is not shared with any other third party.

We may use your non-personal data to enhance the services, for instance through web analytics or troubleshooting. We may also use aggregated or depersonalized information to promote our services, such as by citing usage statistics.

How do we store your data?

The Company operates the website and securely stores your data using a third party service hosting provider, DigitalOcean, LLC. Your data is stored in their data centers throughout the United States.

If you delete your account the Company will keep your data and your member's data for up to 30 days unless required by law to keep it longer. Once this time period has expired, we will delete your account and your data and your member data. A record of the transactions that you and your members made using the website will still be stored by Stripe.

What are your data protection rights?

The Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - All personal and organizational data about you in the Company's possession is visible to you through the website. No data is kept elsewhere.
The right to rectification - You have the right to request that the Company correct any information you believe is inaccurate. You also have the right to request the Company to complete the information you believe is incomplete.
The right to erasure - You have the right to request that the Company erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that the Company restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to the Company's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that the Company transfer the data that we have collected directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact using the support form in your account settings.

You are solely responsible for data protection rights of your members.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit the website, information is collected from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

The Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you and your members signed in
Understanding how you and your members use our website

What types of cookies do we use?

There are a number of different types of cookies, however, the website only uses cookies for functionality. The Company uses these cookies so that you and your members are recognized on the website and to remember previously selected preferences.

How to manage cookies

You can set your browser not to accept cookies. The above website tells you how to remove cookies from your browser. The website uses cookies for functionality only. If you chose not to accept cookies the website will not function.

Privacy policies of other websites

The website contains links to other websites. This privacy policy applies only to this website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on June 20, 2022.

How to contact the Company

If you have any questions about this privacy policy, the data that is held on you, or you would like to exercise one of your data protection rights, please contact using the support form in your account settings.